Is there a secret to sustaining improvement?

Topic 8 DQ 2

The concept of a “Just Culture” has a number of key elements. Choose the two elements that you feel are the most difficult to achieve and provide one strategy for each that will make them achievable.  Question: Change fatigue – optional participation question What if the culture has undergone a significant amount of change and is experiencing change fatigue, how can this be overcome?

Question: Video: Is there a secret to sustaining improvement? – optional participation activity http://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities/WilliamsSustainingImprovements.aspx

Question:  Standardization – optional participation question Will standardizing work process support sustain quality improvement?  

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